Privacy Policy
Alea takes your privacy very seriously. This privacy policy (“Privacy Policy”) is intended to inform you about the information that is collected from you when you visit website and applications or mobile sites (the “Platform”) owned and operated by Alea and its affiliates (“Alea”); and how this information may be used and disclosed; and how your information is protected.
Acceptance of terms
PLEASE READ THE PRIVACY POLICY THOROUGHLY AND CAREFULLY.
The terms and conditions set forth below through the Privacy Policy constitute a legally-binding agreement between Alea and you. This policy contains provisions that define your limits, legal rights and obligations with respect to your use of and participation on the Platform, including the classified advertisements, forums, various email functions and Internet links, and all content and Alea services available on the Platform. The Privacy Policy is applicable to all users of the Platform, including users who have access and/or register on the Platform, and users who are also contributors of content, information, private and public messages, advertisements, and other materials or services on the Platform.
By visiting our Platform or by providing your information, you consent to the collection, use, storage and otherwise processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy. If you disclose to us any personal information relating to other people, you represent that you have the authority to do so and to permit Alea to use the information in accordance with this Privacy Policy.
Information we collect
Personal information
“Personal information” is defined to include information that may be used to readily identify or contact you such as: name, address, PIN code, email address, phone number, order details, user records etc. that is otherwise not publicly available.
All information disclosed by you shall be deemed to be disclosed willingly and without any coercion. No liability pertaining to the authenticity/ genuineness/ misrepresentation/ fraud/ negligence, etc. of the information disclosed shall lie on Alea nor will Alea in any way be responsible to verify any information obtained from you.
Personal information from social networking sites
You may log into our Platform through your Facebook or Google account. If you do so, you must enter the email address and password that you use for your account. We will ask that you grant us permission to access and collect your Facebook basic information (this includes your name, profile picture, gender, networks, user IDs, list of friends, date of birth, email address, and any other information you have set to public on your Facebook account). If you allow us to have access to this information, then we will have access to this information even if you have chosen not to make that information public.
We store the information that we receive from Facebook with other information that we collect from you or receive about you. Facebook controls the information it collects from you. For information about how Facebook may use and disclose your information, including any information you make public, please consult Facebook’s privacy policy. We have no control over how any third party site uses or discloses the personal information it collects about you.
Calls and text messages
Alea enables users to call and chat with the Service Partners through the Platform. As otherwise described in this policy, your contact information may be accessible to a Service Partner for the sole purpose of providing services. In addition, regarding the calls or chats, we collect information including the date and time of the call/chat message and the content of the calls and chat messages in order to improve our customer service and quality of services. Alea may also use this information for resolving disputes between you and Service Partners or other users, or for safety and security purposes, and for analytics.
Age
We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. By accessing and/or registering on the Platform, you have represented and warranted that you are either 18 years of age or using the Platform with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.
Refer a friend
Alea offers the opportunity to any user to share details of anyone who they think may be interested in Alea or our services. This information is recorded and used only to communicate with the referee using mediums including phone calls and email, based on the details provided to Alea. We believe that it is within the purview of the referrer to seek authorization to share the personal information of the referee. When the information is shared with Alea, it is deemed that the authorization has already been obtained by the referrer.
Communications
During your interaction with Alea, you may also participate in polls, surveys and feedback and personal information including call logs during such interactions will be collected. Further, when you communicate with us (via email, phone, texts, through the Platform or otherwise), we may maintain a record of your communication. When you use the Platform to communicate with others, we may collect and maintain a copy of those communications, in accordance with applicable law. Such information obtained from a user is gathered and utilized to ensure a greater experience for users and partners.
Payment, billing and financial information
When you create an account with Alea and start (i) availing+
Services from us, (ii) offer your services as a Design Partner or Service Partner, you may be required to disclose information such as bank details, PAN card, Aadhaar card, credit card details, etc. in order for us to process your request.
Additionally, Alea may also collect information related to the manner and mode of payments usually adopted by you on the Platform, including details of your bank account, credit card and debit card. The financial information collected may vary in accordance to your interaction with the Platform and our Partners.
Device and location information
We collect information from your devices (computers, mobile phones, tablets, etc.), including information about how you interact with our services and information that allows us to recognize and associate your activity across devices and services. This information includes device specific identifiers and information such as location, IP address, cookie information, mobile device and advertising identifiers, browser version, operating system type and version, mobile network information, device settings, and software data. We may recognize your devices to provide you with personalized experiences and advertising across the devices you use. In addition, the information may also include your location.
Information from cookies and other tracking methods
This Platform employs cookies, web beacons and other tracking technologies to speed your navigation of the Platform, recognize you and your access privileges, and track your Platform usage. These help us in Platform analytics to give you a better experience. The same may be used to evaluate the success of our advertising campaigns. This includes information, but is not limited to, tracking how frequently you visit our Platform and use our services, time spent on the Platform, pages visited, links clicked, etc.
We may use third-party advertising companies to help us tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.